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KITCHEN, BATH AND HARDWARE SHOWROOM
SALES & SHOWROOM ASSISTANT/SALES ASSOCIATE TRAINEE

JOB DETAILS:
Full time ESTIMATED: $30,000-$40,000

BENEFITS:
Health/Dental/Vision Insurance, Professional Development, Paid Time Off

QUALIFICATIONS:
Communication Skills, MS Office, Customer service, Organizational skills, Time Management

FULL JOB DESCRIPTION:
Sales & Showroom Assistant – Kitchen-Bath-Hardware Showroom. Santa Fe By Design – Santa Fe, NM Santa Fe By Design is a privately owned, premier Kitchen, Bath and Hardware Showroom in business for nearly 20 years. We work directly with homeowners, and partner with Santa Fe’s top designers, architects, and home builders, to facilitate the creation of dream kitchen and bath spaces. We pride ourselves for building quality, collaborative, lasting relationships with our clients. Service, quality, functionality, and good design are the cornerstones of our philosophy.

We are seeking an energetic, enthusiastic Sales & Showroom Assistant with a desire to succeed, learn and grow in a fast-paced, dynamic high-end Kitchen, Bath and Hardware showroom. The Sales & Showroom Assistant will work alongside seasoned sales professionals to help drive customer satisfaction, to assist SFBD’s external and internal customers, and to cultivate product knowledge. Strong background in customer service, excellent written and verbal communication skills, ability to problem solve, and excellent time management skills will be expected in the successful candidate. Good judgement, the ability to use computers and technology is necessary.

Principle Duties and Responsibilities:

  • Continually develop the ability to assist quickly and efficiently to support showroom staff
  • Continuously expand product knowledge in order to best support sales staff
  • Utilize insight and judgement to work with peers to solve problems and uncover customer needs
  • Execute multi-faceted computer data-entry systems to support design team needs including but not limited to QuickBooks, SpexBuilder, Specbooks, and vendor online portals, etc.
  • Successfully participate in assigned product training – plumbing, hardware, lighting product knowledge, selling skills, etc.
  • Continuously obtain information about new products, pricing changes and discontinued products
  • Maintain vendor price books and brochures
  • Maintain a clean, attractive, and organized showroom appearance
  • Exemplify excellent customer service, keeping internal and external customers satisfied while maintaining a positive attitude
  • Answer phones, greet customers, facilitate coordination between sales staff and vendors

Position Requirements:

  • Minimum 3+ years customer service experience
  • Exceptional verbal and written communication skills
  • Ability to work with a team and build relationships
  • A “Service First” attitude and strong work ethic
  • Strong sense of urgency and ability to complete tasks within limited time constraints
  • Must be self-motivated and driven to utilize internal and external resources necessary to complete tasks
  • Excellent attention to details
  • Industry experience preferred, but not necessary
  • Computer proficiency in Microsoft Office Suite, QuickBooks
  • High School Degree or equivalent; BA or AA preferred or combination of education and relevant experience

JOB TYPE:
30-40 hours per week

KITCHEN, BATH AND HARDWARE SHOWROOM
SHOWROOM SALES CONSULTANT/ASSOCIATE

JOB DETAILS:
Full time ESTIMATED: $35,000-$90,000 Base plus Commission

BENEFITS:
Health/Dental/Vision Insurance, Professional Development, Paid Time Off

QUALIFICATIONS:
Sales, Communication Skills, MS Office, QBS, Kitchen/Bath/Plumbing, Customer service, experience, Organizational skills, Time Management

FULL JOB DESCRIPTION:
SHOWROOM SALES ASSOCIATE/CONSULTANT - Kitchen-Bath-Hardware Showroom. Santa Fe By Design – Santa Fe, NM Santa Fe By Design is a privately owned, premier Kitchen, Bath and Hardware Showroom for nearly 20 years. We are seeking an energetic, enthusiastic, professional, and experienced Kitchen & Bath Sales Associate/Consultant with a desire to succeed and provide exemplary customer service. Strong experience in the plumbing, hardware or design industry will be expected in the successful candidate. Good judgement, the ability to use computers and technology is necessary.

At Santa Fe By Design, we work directly with homeowners, and partner with Santa Fe’s top designers, architects, and home builders, to facilitate the creation of dream kitchen and bath spaces. We pride ourselves for building quality, collaborative, lasting relationships with our clients. Service, quality, functionality, and good design are the cornerstones of our philosophy.

Responsibilities:

  • Guide homeowners through the process of their bathroom or kitchen renovation with design assistance, product selection and purchase
  • Work with designers, architects, builders, plumbers and contractors through the project cycle
  • Determine customer needs and potential for additional sales through suggestion of related products which will enhance their experience
  • Teach customers about product features and benefits
  • Proactively seek opportunities to obtain new customers and introduce them to the products and services that best match their needs
  • Determine product sale price in accordance with company procedure as well as address questions about product availability
  • Continuously expand product knowledge in order to best service the customer
  • Continuously obtain information about new products, pricing changes and discontinued products
  • Maintain a clean, attractive, and organized showroom appearance
  • Apply active listening skills; paying attention to what customers are saying, being sure to understand their needs and asking appropriate questions in order to best enhance their purchasing experience
  • Achieve set goals and objectives as well as consistently strive to exceed sales performance goals
  • Accountability for your individual success within a team environment

Qualifications:

  • Minimum 3+ years sales experience in kitchen, bath, hardware and/or design
  • Prior high end or luxury sales experience
  • Exceptional communication and presentation skills
  • Strong sales skills-results driven, and customer focused
  • Excellent attention to detail
  • Computer proficiency in Microsoft Office Suite, QuickBooks, quoting software
  • High School Degree or equivalent; BA or AA preferred

Ideal Candidate will also have:

  • Comprehensive knowledge of product
  • Familiarity of industry trends
  • Professional and polished presentation for interaction with showroom clients/guests
  • Good writing and grammar skills for all communications; email, phone, in-person

JOB TYPE:
Full-time

If you think you have the qualifications, excitement, and work ethic to succeed at Santa Fe By Design, send your resume and a cover letter to showroom@santafebydesign.com telling us why you would be a great addition to our team. No Phone Calls.

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